Speaking Engagements

What Type of Businesses Benefit From Our Presentations?

Any “high-touch” business where long-term client relationships are core to the organization’s success and profitability. Our clients include Insurance Companies, Accounting, Law, Wealth Management, Banks,  Health Care Providers, and others.

Presentations focused on how critical client retention is to an organization’s profit, growth, and valuation.  If your retention is not at 92%+ we can help you achieve it. 

Retention patterns indicate the likely future stability of revenue, valuation, and business risks.  Few metrics impact the balance sheet, P&L, organizational chart, and legal and compliance files. 

Speaking engagements are designed to help leadership teams, industry professionals, and conference audiences understand the immense business implications of client retention. We always customize our presentations to have maximum impact on the client’s business. Below are some of our most popular ones.

Retention is Revenue: The Earliest Predictor of Growth, Valuation, and Risks

The Unvarnished Truth Why Clients Leave and How to Win Them Back

The Silent Client Exodus: How Agencies and Companies Bleed Revenue, Trigger Lawsuits, and Did Not See Them Coming

Love Them or Lose Them: Client Retention in Action!

Your Book of Business is Leaking - And You Do Not Know Where: The Financial and Legal Forensics of Client Retention

What I See as an Expert Witness That Businesses Miss Every Day

Retention Risk: The Hidden Factors That Affect Revenue, Valuation, and Lawsuits