Lynn Thomas, Founder and CEO
Top Retention Expert in the Country!
Do more than 5% of your clients or employees leave your organization voluntarily?
If so, you have a retention problem, and we can fix it.
100%-300% ROI Guaranteed
Retain Top Talent and Clients, Foster Repeat Business and Grow
Your Business and Wealth
At Thomas Consulting, we have 30+ years of proven client retention results. We are the top client retention
experts in the United States. We guarantee that, even in disruptive times, we will unlock uncommon and
cost-effective solutions to keep top clients long-term to make more money and grow your business.
How? We use Predictive Data Analytics to uncover why employees and clients come, stay, and refer, so you
can attract more and delight them for the long term. We regularly create happy and engaged top employees
and clients so your business’ growth accelerates!
Ever wonder what you do that has your best employees and clients leaving?
Curious how your culture can be an employee magnet?
What We Do
We have proven, innovative, and unconventional retention solutions designed for your organization to stand out in today’s competitive market. We guarantee our results or we will refund your money.
Predictive Data Analytics
Areas: Market, Employee, Client, Business Intelligence
Results: Gather, Research, Analyses, Recommendations and Implementation
Helping You Achieve Success
Employee & Client
Retention Experts
We offer a written guarantee of 100% to 300% ROI within one year or we refund your money!
In 30+ years, we have never had to refund a client’s investment.
Based on our experience, if a company is losing more than 5% of its clients or employees annually, we guarantee to increase its retention rate within six months or we will refund your investment.
68% of clients leave most organizations because someone did not demonstrate that they cared. Always say and show you care; it's the most powerful superglue! Take advantage of every opportunity to acknowledge and appreciate your clients. Each positive interaction increases their client loyalty by 20% and each negative one decreases it by 20%.
Our unique approach is fully customized and includes measurable and actionable steps toward cultivating a powerful, highly profitable company. We offer state-of-the-art solutions to ensure that you will attract, retain top employees and even win back some of your profitable clients.
Why We Are 
Top Client and Employee Retention Expert in USA
Written Guarantee of 100%-300% ROI
Worked with 480+ Organizations Over 30 Years
Former Tax Attorney at Arthur Andersen
Keynote Speaker at Over 300 Conferences & Conventions
Extensive Employee and Client Knowledge Base – Over 15,000 employees and clients interviewed, 500,000 surveyed, and 20 Focus Groups
Utilizing Predictive Data Analytics in Qualitative & Quantitative Market Research
Guest on Over 30 Podcasts
Wrote Two Books, Was Columnist, and Written Over 30 Articles on Retention
Our Guarentee
We offer a written guarantee of 100% to 300% ROI within one year or we refund your money!
Happy Clients
“Seldom do you utilize an outside consultant and get more than you thought you would. Lynn’s thoroughness with training and utilizing the survey results were so well received by our staff that we extended the project. Lynn now is helping us bring back Clients we had lost in the past. In the first five months of the program our retention has improved by two points, which would translate into $600,000 of additional revenue each year.”
Tim Bouchard
CEO
Bouchard Insurance
Clearwater, FL
“Lynn is top-notch and produced great results for us in keeping and bringing back departed clients.”
Michael Sher
President
Encharter Insurance.
Encharter Insurance.
“Lynn you did more in one year for our employee retension efforts than I did in 10.”
Isaac Braley
President
BTS
BTS
