Media
Podcasts
Articles by Lynn Thomas
“A Different View”, PIA Magazine
“Customer Loyalty and Retention Primer”, Rough Notes Magazine
“Components of Good Management”, Rough Notes Magazine
“Bottom Line Profitability — Actions for the new brand of leaders who can inspire — Part 2”, Rough Notes Magazine
“Turning complaints into gold mines”, Rough Notes Magazine
“Referrals: The secret to consistently high profits and retention rates,” Rough Notes Magazine
“Win back your former profitable customers,” Rough Notes Magazine
“To retain customers, listen to their needs, expectations and complaints,” Rough Notes Magazine
“Sales success through moments of truth,” Rough Notes Magazine
“Five top strategies to increase profits,” Rough Notes Magazine
Books
Amazons best seller rank #1
Lynn Thomas’ new book “Wow! Your Way to Profit” .
Just follow the link for more info.
Dazzling and Delighting Customers for Life!